About JustGive.org

Justgive.org is a national, non-profit organization based in San Francisco that provides tools and services to make charitable giving easy for donors to the charities they care most about.

Contact Information

JustGive.org
P.O. Box 78485, San Francisco, CA 94107
Toll-free phone: (866) JUSTGIVE (866-587-8448)
email address: help@justgive.org
web site address: http://www.justGive.org

Links to Directors, Partners and Sponsors

JustGive.org Board of Directors

JustGive.org Corporate Partners

JustGive.org Sponsors

Frequently Asked Questions

Note: The following information about giving through JustGive.org is excerpted from the JustGive.org web site for donors to Friends of Birch Island Woods. For the full JustGive.org FAQ section

How and when does my donation get to the charity of my choice?
First, Cybersource will process your donation through your credit card company immediately after you enter your information. Donation checks are processed by the 10th of the month following the month the donation was made on JustGive.org. For instance, if you make a donation on JustGive.org on March 8th, JustGive processes checks by April 10th. The confirmation you receive at the end of your donation is sufficient to serve as a receipt for tax purposes. Please keep it for your records.

Is my donation safe and secure?
Absolutely. JustGive.org’s web site security is provided by Secure Sockets Layer (SSL), a recognized authentication and encryption software. In other words, the site becomes locked while you are giving us your credit card information and unlocks only when you leave the secured area, and your credit card number is “encrypted” so it is unreadable to anyone outside the transaction process.

Will JustGive.org protect my privacy?
JustGive.org guarantees that it will not sell, rent, or trade your personal information to anyone outside JustGive. In addition, JustGive.org offers you the option of donating anonymously so that the charity to which you donate will not receive information about you without your permission.

Will I receive a confirmation that my donation has been processed?
Certainly. Once your donation has been processed, JustGive will send you a receipt via email. All donations made through JustGive.org also appear in your personal JustGive.org account. To view donations for any given year, simply log into your account.

What are the advantages of donating online?
Most of us have the best intentions of doing something for charity but often hesitate because we don't have the time, knowledge, or trust to give to a specific cause, JustGive bridges the gap between having the desire to help and actually making a difference. By donating online through JustGive.org, you reduce the enormous fundraising costs for Friends of Birch Island Woods and other member charities and reduce the amount of paper waste that adds to environmental destruction. JustGive.org also provides you with an account of your Donation History, allowing you to keep track of your donations throughout the year -- especially helpful at tax time!

How much of my donation through JustGive.org goes to my charity?
3% is deducted from all donations made through JustGive.org to cover the cost of transactions. These costs include credit card fees and those for stamps, envelopes, and checks. JustGive.org DOES NOT absorb ANY of this 3% but uses it to pay for these processing fees that we have no control over.

Can I make an anonymous donation?
Absolutely. JustGive is committed to protecting your privacy and offers you the option of donating anonymously. This means the charity knows your donation amount but does not receive your name or any other contact information about you.

Can I make a donation as a gift for or in memory of someone else?
Yes! Simply include your gift recipient's email address (if they have one) and add a personal gift message. Your recipient is notified automatically via e-Card. (If your recipient does not have email, simply submit your email address. Once you receive the notification email, just print it out and give it to your recipient.)

What are my payment options?
You may donate using your Visa, Master Card, Discover, or American Express card. If you would like to use a check or cash, please contact your favorite charities directly. You will find contact information for charities in our database.

Are my donations 100% tax deductible?
Yes. All charities on the JustGive.org site are tax-exempt and your donation is fully deductible to the full amount allowed by law.

What if I have a problem making a donation?
If you have any problems or questions, contact Customer Service at help@justgive.org, or call toll-free at 866-JUSTGIVE (587-8448).

Can I cancel a donation?
All donations made through JustGive.org are not refundable. However, if for some reason there is an error on your credit card, please call toll-free at 1-866-JUSTGIVE (587-8448) for help.